Last updated: 6/16/2025
1. Service Cancellation
If you wish to cancel our services, you must notify us in writing before we begin work on your project.
2. Refund Eligibility
Refunds may be issued for services not yet rendered. Once work has begun on your project, refunds will be assessed on a case-by-case basis.
3. Processing Time
Refund requests are processed within 5-7 business days. The actual time to receive your refund will depend on your payment method and financial institution.
4. Non-Refundable Services
Certain services, including but not limited to government filing fees and third-party charges, are non-refundable once processed.
5. Partial Refunds
In cases where work has partially been completed, refunds will be prorated based on the amount of work completed and resources allocated.
6. Contact Us
For any questions about our refund policy or to request a refund, please contact our support team at consult@lucria.co.uk.